SHOPPING GUIDE

【About Ordering】

1.Click the "Add to Cart" button on the product page you want to buy.

2.Check to see if you have items in your shopping cart and click the "Continue Shopping" button if you want to continue shopping.

3.When you have selected a product and wish to proceed to the purchase procedure, check the contents of your order on the shopping cart screen and click the "Proceed to purchase" button.

4.Enter your email, shipping address and other information on the customer contact information screen.

5.Check the information you have entered and click on "Select Shipping Method".

6.Select a delivery method and click on "Proceed to Payment".

7.Select a payment method and billing address.

8.Check to save information for next purchase (optional)

9.We will arrange for delivery within 3 business days after payment is received.

【About Payment】

●About Payment

Cards handled：VISA/MASTER/AMEX

●PayPal

●UnionPay

●Alipey

●WichatPay

※Note※

To prevent unauthorized use of the card by a third party, please use the card in your name only.

Please be aware that we cannot be held responsible for any problems that may arise between customers or in the unlikely event that unauthorized use is discovered.

※Once your order is confirmed, we are unable to change the payment method.

【Shipping and Delivery】

Free shipping worldwide.

For Domestic Shipment：Sagawa Express (Japanese parcel delivery company)

For International Shipping：EMS・DHL

The delivery method cannot be selected by the customer.

【Duties and Taxes】

Once the goods arrive in your country, you will be charged import duties.

These fees must be paid by the customer.

Customs policies vary from country to country and we do not administer these charges.

If you have any questions about customs fees, please contact your local customs office.

【About Packing Multiple Orders】

Basically, multiple orders will be shipped together.
※If you pay a separate shipping fee, we can ship them separately.

Cancellation of Orders

We will not accept any cancellation of goods after the order is confirmed under any circumstances.
If you have any questions, please do not hesitate to contact us.

Return policy
We do not accept any returns for the convenience of our customers.

We do not accept returns in the following cases.
・If more than 2 days have passed since the product arrived.
・If the product has been used even once after arrival
・If the product has been used even once.
・If the product has been damaged by the customer.
・If the product is damaged by the customer.
・Complementary color marks and other maintenance, etc. are present.

We accept returns in the following cases.
Damages caused by shipping accidents
If you receive a different product.
(Please note that the customer is responsible for the shipping costs when returning the product.)

Exchanges due to defects in products, etc.
All items are one-of-a-kind and cannot be exchanged. Please understand beforehand.

Customers who are judged to be malicious may be denied all transactions.

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